i'll keep that in mind, but at this point i just don't use them. i have had more BAD experiences than good, and this is the case with a good majority of people i talk to. i'll tow their trailers and use their hitches, but that's about it. when i need a truck, i now use Penske. brand new vehicles, unlimited mileage, and the cost is just as cheap IF NOT CHEAPER than U-Haul or any other competitor. Mike