Some of you may have noticed instability on VFRworld over the weekend. This was due to a crash on the part of my web hosting company. Below is the email. As far as I can see, everything is working ok on VFRworld now, but please let me know if you find any issues! Michael -----Original Message----- From: support@angryhosting.com [mailto:support@angryhosting.com] Sent: Sunday, February 26, 2006 12:42 PM Subject: Recent Downtime Between 8AM PST and 12PM PST on February 25th, 2006, AngryHosting's primary server suffered from a complete disk failure which destroyed the RAID and corrupted the home partition enough to make it unrecoverable. After determining that the drive could not be recovered, we set plans in motion to replace the drive, reinstall FreeBSD 4.10, compile all the standard applications, and restore the data from backup. Unfortunately, AngryHosting's co-location provider was not so quick in acting to our requests thus we did not have the server back in our hands until around 7:30PM PST. We immediately began compiling all the applications and started restoring user data. All the data was restored and most everything was working as it was supposed to by 2:30AM. We cleaned up some loose-ends this morning, and expect to be fully operational very soon. There should not have been any (much?) email loss caused by this outage as the secondary mail server would have queued it until it could be delivered to the primary mail server. However, there was a brief period where the secondary mail server was rejecting mail due to thinking that it was supposed to accept it and deliver it locally. Customers on the secondary server (70.85.117.116) did not lose any content (web or sql), though, the outage of the primary server did cause the secondary server to panic and stop serving web content for a short period of time before we were able to resolve the issue. Customers on the primary server (70.85.117.100) may have lost content uploaded after around 3AM PST on 02/25/2006. Restoring from backup is always a last-ditch effort and was the only way to retrieve your data unfortunately. Due to the nature and duration of this outage, we have extended all accounts' expiration dates by 1 week (1 week free hosting). We are terribly sorry for the inconvenience and just as upset as you may be that the service was unavailable for such a long time. We have learned a great deal from this experience about both what to do in the future and what not to do. We will be revising some plans to make the servers as robust and reliable as possible while also better preparing for the worst by making more frequent backups of essential data. Thank you for your patience with this matter, AngryHosting Support Department
