Garmin Express map updates problems

I use a Zumo 550, with Windows 7. Avast anti-virus free version installed.
Express finds the unit but then fails during the update every time.

I have had an ongoing issue updating my maps, and have raised a case with Garmin Europe about this problem.

This has been going on for several months now, and all they ask me to do, is update to the latest version of Garmin express, and sent them logs of my unit.

Their last suggestion is to turn off my anti-virus software, update to the latest version of Garmin express, and then try to update the maps.

I am concerned that if I do this my laptop is open to attacks.
Would you recommend this course of action as being safe?

Has anyone else had a similar problem, and how did you overcome it?
I am not that clever with a laptop so if there are any instructions, please could you explain in 'baby' steps so I can follow your suggestions

My laptop is a Dell Inspiron 1545.

 

There are many updates of various type that require disabling anti virus features even to the point that you can specify how long the anti virus feature will be disabled. Avast, AVG, Kaspersky ect all know this .

Likely your Garmin update will not take long and you can set your enable function to employ upon restart or even in a specified time in minutes.

Try right clicking the Avast Icon as a start to get familiar with the procedure.

 

it will not be an issue

 

Maybe it is not the anti virus that is causing the problem. I know a friend of mine seemed to experience the same problems.....

Garmin Zumo needs maintenance I think. Back up the software and clear the system. If necesarry: hard reset ! That wil solve the problem.

 

The anti-virus feature of the free Avast program is not allowing the OP to download the updates. This was suggested by the manufacturer of his GPS. Then again that particular model has been known to attract crickets that will really mess up the inside of his Garmin. A friend of mine had this problem and he got lost. We never saw him again.

 

haha......keep searching.
I did not know free Avast caused that problem........

Still and always learning...;-)

 

He is in our prayers. We told him not to buy the Harley.