**BUYER BEWARE ** Foster Rad Exhaust

Well, If they are not accept the delivery you can forward all those information to your credit card company and you will get your refund 100% you have done every things you can. LASER EXHAUST, FOSTER RAD IS A BIG FAT LOOSER, SCAM, AND FRAUTULENT.

 

lets not bag on the system....its FosterRad thats the being retarded.....not Laser....

TOE I would call/email lazer diectly and tell them whats going on...seriously......If they want it back...send it direct to them screw FosterRAD.... So much for his "goodWill" on making this transaction completed...

What say you "good" DR. have you figured out what good customer service is yet? by the sounds of it and the evidence presented, the answer is NOPE...and I think it will take a thousand years for you to figure it out.....IF you do...

 

First thing I did was e-mail Laser and ask them what their take was on this and how they would like to resolve this. Wating to hear back.

 

Submitted for you perusal,

A man, lets call him Toe, tries to purchase and install a performance exhaust for his motorcycle.

Little does he know he has put in motion a series of events surely to encompass his friends, a delivery company, and his own sanity.

Watch now as he attempts to resolve this issue in..........The Twilight Zone.

op2:

 

Dr. Juan Delgato
I thought you said you want to do the right thing......................I guess you fool everyone here, What kind of doctor are you. You are a scumbag seem to me. I hate to see a person with high level education like you acting like a low life scumbag. I am so shame for you. I hope your family and relative read this on the web.

 

Hey guys, if everyone just takes a few minutes a day we can get our message out better.

step 1. type foster rad ( or fosterrad ) into google.
step 2. find the link to our comments and click it ( for most it will be the third down on google's list. The one that says buyer beware.)

What will happen is that google will now know that that is the link most people want when typing in foster rad. If you all pitch in with me, pretty soon we will be at the top of the list, not just on the first page.

Hope some of you take the 3 or 4 minutes to do this a few times a day - sometimes repeatadly .

Throw a thanks on this comment if you plan to do it.. ( or at least post a reply if you dont want to use a thanks on this one ).

Be patient it takes a few days. The results will be worth the minimal ammount of effort.

 

You got it boss

I will do that every 10 minutes

 

Hey people, it's working! Check out this thread on another site:

{LINK}

Post #7 is very interesting! :thumb:

 

I would like to agree Crusty but I was in contact with Dennis Snoek from Laser nine times over this and at any time if they would have just sent the pipe with the bad bend in it this would have been over months ago. He strung me along with wanting pictures and parts diagrams and in the end told me I had to deal with Foster RAD. Could not be pennies on the dollar for the pipe that is defective to be sent to me and end this, both Foster RAD and Laser have made this possible. It will make a great urnal for Reg's at the next SLO ride.:thumbsup:

 

taken from another forum:




Been awhile since I last came here. Ended up with a B-King, but am still looking for a K12R to add to the stable.

Anyways, just had a horrible experience and wanted to warn you folks. I understand your experience may vary, but this has just been mine. Best of luck!

Just wanted to warn you folks - Robert Foster of FosterRad who sells the Laser exhaust, FRK power module, and a few other stuff has screwed me. They do not keep their word and continues to lie and make false promises! Please pass this along to your friends so they won't get screwed too...

OK, so I deal with alot of vendors and dealers for all sorts of parts and stuff. I also write product reviews and try to be fair and judicious with my reviews. I want to post this to serve as a warning so no one else gets screwed like I did...

I ordered a set of Laser Xtreme exhausts back on July '09, same day as when I bought my B-King. At the time I contacted Dr. Robert Foster, one of the owners of FosterRad who sells Laser exhausts. At that time I talked to Dr. Foster about the Laser Xtreme exhaust for the B-King. He told me he had 3 systems being shipped to him and mine would be part of that 3. He indicated it was enroute and would be two weeks to get it. I made a deal with him to order the exhaust. I went a step further and connected him to a dealer who would potentially be interested in being a distributor, carrying the line of Laser exhausts for him/FosterRad. As an exercise to ensure the logistics were proven out, we agreed that I would order from my dealer who would in turn order direct from FosterRad. When I asked Dr. Foster if he would rather I order directly from him, he indicated that it would be fine to order thru my dealer.

Well, the 2 weeks went by and I hear nothing. I contacted my dealer who indicated that they had already placed the order and given their credit card info to FosterRad. They encouraged me to keep in close contact with FosterRad, as well as themselves.


7/23/09: placed order and paid $658.58

8/4/09: I called FosterRad and left a message. I heard nothing back. I sent an email to make sure everything was set and inquiring as to status of my order and heard nothing back.

8/11/09: 2 weeks have come and passed. I called FosterRad and got Denice, Dr. Foster's secretary who told me Dr. Foster was unavailable. After explaining that I just wanted to make sure my order was placed, she directs me to Dr. Foster. He indicated that everything was ok and it will be just another couple of days or so...they would call me back next day to confirm..

8/12/09: I hear nothing back from FosterRad. I figure they were busy and give them a couple of days..

8/14/09: I call FosterRad and speak with Dr. Foster. He tells me he is speaking with Laser exhaust and they will receive shipment in another 2 weeks max and that I will get mine definitely by 9/15/09. They told me they will call me in a couple of days.

8/17/09: I call FosterRad to see if everything was in order. They say yes and they will call me in a few days.

8/24/09: I hear nothing so I call and insist on talking to Dr. Foster. I explain to him that I have been waiting on this exhaust to do a product review and have been working hard to possibly line up a spot on a publication to review his product. The window has closed several times and my promises and credibility is suffering. He says he understands and will make it right to me. Offers to hook me up on their new FRK Power module. I say whatever, I just need the exhaust as promised and that I have already paid since July. He says he will make it right and says he will call Laser right away.
10 minutes later Dr. Foster calls me back and says the exhaust should be to me no later than 9/15/09. He says he will call back in a couple of days.

9/10/09: I hear nothing from them so I send email inquiry, summarizing what we last talked about. I hear nothing back...

9/15/09: deadine is here, I have received nothing. I call FosterRad and leave message. I hear nothing back.

9/21/09: I call and get John at FosterRad. He says he is aware of my situation and it should arrive in a couple of weeks. He will call me back.

nothing....

10/1/09: I get a call back from John. He is nervous and says he will connect me to Dr. Foster. Dr. Foster gets on and has a big attitude. He tells me that this is a highly sought after exhaust and that he is doing me a favor by letting me buy this. He says it's no big deal to him as he can turn around and sell it to the next customer quickly. He asks me if I still want the exhaust. I said yes, just please give me a firm credible date as to when I can really get it. He dodges the question and says well the euro has gone up and you now need to pay $764.93.
I said but I already paid the agreed to price back in July. He says he has no record of payment and tells me if I want it that's how much I need to pay, stating that people all over the world have a high demand for this exhaust and that it would be sold to the next person easily.
I figured I waited this long, fine. I agreed to the new price and said that I was not happy with this. I stated that if he could understand my "heartburn" over the matter of getting bogus dates and being strung along this long, not getting any response to my inquiries and that I had to basically hound them thru the last several months just to get an answer. He interrupts me and says he is a "doctor" and there is no "heartburn" as this is business, trying to be a smartazz. I said ok, do the deal but I will definitely make this experience known. He says, if that's the case then you get no exhaust and we have no deal. I say I will just relay the experience as it happened as that is the truth. He says you have nothing to prove it and hangs up on me...

So here I am on 10/1/09, after having placed my order 7/23/09 and paid for it. I am currently scrambling to try and get my money back on my credit card...

Be warned, FosterRad is a scam! I posted some inquiries on a few other forums and guess what? Apparently there has been numerous other similar dealings with him...

 

I did here...


No storefront, it appears to be a residence...

 

I figured as much....running a "business" out of his home, and just being the middle man for different companies.....

 

Would cut my arm off to know what the real story is behind Foster RAD. Very strange bunch of folks.

 

Tracking Number: 1Z949VY89095298162
Exception Reason: RECEIVER WAS UNAVAILABLE TO SIGN ON 3RD DELIVERY ATTEMPT
Exception Status/Resolution: RETURNED TO SHIPPER (RESOLUTION)
Return To:
ELVERTA
CA
US
Just received this at 7:35 pm tonight from UPS.

 

Just Googled Foster Rad and ours is second on the list. Another point of intrest is that google has a little icon by the title. This icon shows if the site is a trusted site. VFR World has a check mark. Foster rad has a question mark. Go figure.

 

Fucking rediculous. FosterRad loses again. EPIC FAIL.

 

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I hope you clicked that link ( ours I mean ) letting google know that when you type that in, that is the link you are looking for :wink:

 

Talked to Diana at US Bank today and gave her the tracking number and the scoop on what has happened. She sounded like this was the most fun she has had at her job in a while and told me to just calm the hell down and wait until the 30th of november. That is the last day Foster RAD has to respond. The first time she giggled and sounded like this was fun to her.:thumbsup: