Am I out of line here?

i took my recently purchased 04 vfr to the local honda dealership on may 20th to get the wire harness recall done as well as the brake inspection. i get a call today from them telling me its going to be done fri or saturday. Thats almost 3 weeks for a recall? I feel bad for the service mgr because when i went in to the dealership yesterday the was a couple other people ther giving him hell so i laid off. But damn... 3 weeks? how long did it take you guys to get the crap done?

 

Mine took 1 day. Sorry but looks like that service manager needs some extra help around that shop.

 

Yea, thats what i figured. I hate to be an asshole because i work in cust serv too, but 3 weeks is a little crazy. plus the weather here in florida is only gonna be somewhat bareable for another 2 weeks or so. Then 99 or 100 every day with 100% humidity.

 

Your experience, plus your observations of two other people, is good evidence that maybe you should go elsewhere?

 

Couldn't have said it better. :thumb:

 

You are not out of line. Unfortunately, piss poor service is the rule rather than the exception in NJ. As it is right now, I only let the dealers do stuff I am not able to do myself. I need to flush my brakes & I think I'm going to let the only Honda dealer around my house that is Honda & only Honda do it.

KC-10 FE out...
lane: :usa2:

 

the only bad thing is that in the panhandle of florida (lower alabama) their is only so many honda dealerships (2) within a two hour drive . i guess ill be making the longer trip to pensacola next time.